Thank you for choosing our services, a company you can trust with digital verifications, identity lookups, fraud checks, and online investigations. Our promise is to provide you with accurate, reliable, and secure services specific to your needs. This Warranty Policy defines the scope, limitations, and terms under which we issue warranties.

SCOPE OF WARRANTY

This Warranty Policy pertains entirely to services rendered directly by us. It defines the extent of warranty, limitations, and conditions under which our services are warranted. We guarantee accuracy, reliability, and timeliness of results emanating from our verification and tracking solutions.

Inclusive, but not limited to, the services covered are:

        a). Image and Username Searches.

        b). Name, Email, Phone, and Address Lookups.

        c). Profile Verification and Identity Confirmation.

        d). Product Verification and Authenticity Tests.

        e). Security Checks and Duplicate Content Detection.

        f). Account Tracking and Social Media Detection.

    LIMITATIONS AND EXCLUSIONS

    Though we endeavor to provide accurate and reliable information, the following limitations hereby apply:

    1. The services exist entirely reliant on data and third-party sources within the public purview, thus affecting the guarantee of 100% accuracy and reliability in all cases.
    2. Hacking, unauthorized accessing or illegal methods of data retrieve are not formed under this category.
    3. Results are subject to availability and to the dynamics of change affecting the online database and its platforms.
    4. Warranty shall not include when the data sources have been changed, deleted or limited beyond our access.
    5. Using these services means acceptance of the conditions by the consumers, also clarifying that digital verification and tracking solutions have intrinsic limitations, and if there are discrepancies or problems, support and further inquiries shall be made within reasonable limits.

    SERVICE QUALITY WARRANTY

    All services shall be performed aptly and in a timely, diligent, and most commercially reasonable manner to ensure data accuracy and relevance. Systems and tools continually maintain their update to deliver current results through the best public and proprietary data sources available. Our technical or service-related problems are assisted by our support team throughout the 24/7 days.

    LIMITATIONS OF WARRANTY

    Obviously through the very nature of digital investigation and because of the limitations of third-party sources, we do not warranty or guarantee either:

    1. The availability of the requested data, or its accuracy, or completeness.
    2. That our services will be conformed to certain personal or legal expectations.
    3. That the information thus received can or should be used as legally admissible evidence.

    All services are offered solely “as-is” and “as-available”, without any guarantee or warranty, express or implied, including but not limited to, merchantability and fitness of purpose as well as non-infringement.

    DATA SOURCES DISCLAIMER

    Tools gather public, online, and third-party data to provide the most useful and updated information from different sources. However, as these are outside the control of the various sources, we cannot guarantee the information retrieved from there in terms of accuracy, completeness, or timeliness. Clients should verify independently any important findings before taking any actions.

    NO EXPECTED OUTCOMES

    Although our resolutions are as precise as possible, we do not guarantee specific outcomes from our services, such as:

    1. Success in finding a person or account;
    2. Verifying the authenticity of a product or profile;
    3. Outright prevention of identity theft or fraud from our security checkups;

    The platform is intended to support but not be a substitute for legal, financial or professional advice.

    LIMITATION OF LIABILITY

    To the full extent that the applicable law allows, our website, services and its affiliates shall not be liable for any and all:

    1. Any indirect, incidental, or consequential damages arising from the use or the inability to use our services.
    2. Loss of data, profits or goodwill.
    3. Actions taken consequent upon such information.

    Maximum liability to any claim hereunder shall be limited to the amount paid for the specific service subject to such claim.

    If you believe that there is a material error in the information supplied:

        A. Notify us in writing within 2 days of receiving the service. We’ll view your claim and at our sole discretion may offer:

    1. A different report
    2. A replacement search or service

    Refunds will not be guaranteed and will be considered case by case. Refunds will not be made due to the following reasons:

    1. Data unavailability out of our control
    2. Discontentment with outcomes within the scope of service
    3. Improper use or misinterpretation of the information offered

    EXCLUSIONS FROM THE WARRANTY

    This warranty does not apply to:

    • Services used for non-legal, unethical, or unauthorized purposes.
    • in the incorrect or incomplete information submitted by clients.
    • Technical difficulty arising from the clients’ own devices, networks, or software.
    • External factors such as service interruptions due to third party platforms.

    YOUR RESPONSIBILITIES

    By using our services, you accept and agree that:

    1. You will be solely responsible for the use, interpretation, and actions you may take when using the information provided to you.
    2. You will adhere to all laws and regulations including but not limited to data privacy and consumer protection.
    3. You will not hold us liable for any consequences from misuse or improper application of our services or data.

    POLICY UPDATE

    We reserve the right to update this Warranty Policy anytime. Changes will be effective as when posted to our website. The continued use of our services constitutes your acceptance of the updated terms.

    REACH US

    Dear clients, if you have anything to say or a need, you can quickly talk to us. For all queries regarding warranty issues, complaints, or questions contact us today. You will get an immediate response.